Senior Customer Success Manager - EMEA
Chainguard
Remote
United Kingdom
senior
June 25, 2026
$100k+
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Job Description
Chainguard is the trusted source for open source.
By delivering hardened secure and production-ready builds of all the open source software engineers and AI agents rely on Chainguard helps organizations build faster stay compliant and eliminate risk.
Our customers include Fortune 500 enterprises and global industry leaders including Anduril Canva Fortinet Hewlett Packard Enterprise OpenAI Snap Inc. and Snowflake.
Chainguard is venture-backed by leading investors including Amplify IVP Kleiner Perkins Lightspeed Venture Partners Mantis VC Redpoint Ventures Sequoia Capital and Spark Capital.
| The role in a nutshell: As a Customer Success Manager at Chainguard you will be the post-sales primary point of contact for our customers. You will be responsible for taking lead on customer engagements across onboarding implementation and adoption. In this role you will work closely with Solutions Architects Technical Support Product Management Engineering and Sales to ensure the successful onboarding and support of your customers. You are their day-to-day contact building relationships with customers and driving outcomes adoption and delivering time-to-value.
What we're looking for:
Strongly Preferred:
|
About Us
We live and breathe our company values:
- We are customer obsessed — We focus on delivering solutions to our customers that create value and make their lives better.
- We have a bias for intentional action — We prioritize plan try things and fail fast.
- We don't take ourselves too seriously (but we do serious work) — We are solving an important problem which takes focus but we also like to enjoy the journey.
- We trust each other and assume good intentions — We're transparent with decisions to empower team members to make well informed decisions.
A few of the benefits we offer:
- Flexible & Remote-First Culture: Work remotely with team meetup opportunities bi-annual destination summits and a monthly stipend for coworking spaces phone and internet costs.
- Our Approach to Equity: Receive stock options upon hire and promotion.
Plus you can participate in secondary offerings and have 10 years to exercise your options (yes you read that correctly: 10 years!).
- 100% Covered Health Insurance: We cover 100% of your health vision and dental insurance premiums for you and your dependents.
Nothing comes out of your paycheck.
- ∞ Flexible Time Off: Take the time you need – to do our best work we need to recharge and reset.
- 18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents with the option to use it all at once or throughout your child's first year.
If your experience is close but doesn't fulfill all requirements please apply.
We're building the best team in technology and are focused on hiring "Chainguardians" with unique backgrounds perspectives and experiences.
Chainguard is an equal opportunity employer.
We do not discriminate based upon race religion color national origin sex (including pregnancy childbirth reproductive health decisions or related medical conditions) sexual orientation gender identity gender expression age status as a protected veteran status as an individual with a disability genetic information political views or activity or other applicable legally protected characteristics.
We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.
By submitting your application you acknowledge that Chainguard will process your personal data in accordance with Chainguard's Global Candidate Privacy Notice.
©2026 Chainguard.
All Rights Reserved.
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