Lifecycle Specialist: Time & Attendance

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients.

This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team, you will be reporting to the Manager Lifecycle: Time & Attendance.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity, and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations with an awareness of the importance of thorough documentation and data integrity.
• Be tech-savvy with the ability to successfully collaborate asynchronously on various tools and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk, and G-suite.
• AI Fluency: Actively use AI-assisted tools in day-to-day work (e.g., drafting, knowledge retrieval, case research, or workflow automation) and understand where AI can be applied safely in an HR context—including when human judgment and review are required. Familiarity with responsible AI use practices (data handling, confidentiality, redaction) is expected at this level.
• Experience managing long-term sick leave or extended absence cases end-to-end, including complex eligibility documentation, pay and benefits impacts, and stakeholder coordination, preferred.

Key Responsibilities

Employee Relations Management

• Serve as an expert on Time & Attendance matters and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle, leave, and working hours matters with accuracy and attention to detail for both internal and external employees of Remote throughout the employee lifecycle, including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law, including: