Global Onboarding

ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology.

We launched in January 2023 with the first human-like AI voice model.

Today we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta.

Our investors are some of the world's most prominent including Andreessen Horowitz ICONIQ Growth and Sequoia.

We've raised $781M in funding and our last valuation was $11B - multiples of 11 always.

We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences with the integrations testing monitoring and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech music image and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models.

Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives.

We are researchers engineers and operators.

IOI medalists and ex-founders.

If you want to work hard and create lasting positive impact we want to hear from you.

HOW WE WORK - High-velocity: Rapid experimentation lean autonomous teams and minimal bureaucracy. - Impact not job titles: We don’t have job titles.

Instead it’s about the impact you have.

No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results.

We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent not your location.

WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year however you choose. - Annual company offsite: Each year we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs we offer a monthly co-working stipend.

ABOUT THE ROLE First impressions matter - especially at a company growing as fast as ElevenLabs.

As our dedicated onboarding owner you'll be responsible for the end-to-end new joiner experience globally: from the moment an offer is signed to the point a new hire is fully ramped and connected to the company.

You'll partner across People Talent Finance IT and the broader business to design a globally consistent onboarding journey that reflects who we are - high-velocity ambitious and caring.

This is a systems-building role: you'll create the infrastructure that ensures every new joiner in every timezone hits the ground running. - Own the global onboarding program end-to-end - pre-boarding communications first day experience first-30/60/90 day frameworks and onboarding feedback. - Partner with People Operations & IT to ensure all operational onboarding steps (system access equipment compliance documentation) are completed seamlessly across every region. - Collaborate with Leads to build team-specific onboarding guides that complement the company-wide program. - Design and maintain onboarding materials - welcome tasks wiki documentation Leads resources - that stay current as the company evolves. - Track and analyze new joiner feedback to continuously improve time-to-productivity and early engagement metrics.

REQUIREMENTS We do not require any formal experience certifications or degrees.

Instead we are seeking individuals who can demonstrate impact in fast-moving environments.

We do require: - Demonstrated experience owning or significantly contributing to onboarding programs at a fast-growing company ideally with a global or multi-regional workforce. - Strong operational instincts - you enjoy building processes that scale not just one-off experiences. - Highly organised with excellent attention to detail; you can manage multiple simultaneous new joiner cohorts without anything slipping. - Collaborative and empathetic communicator - you understand that great onboarding is as much about how people feel as what they know.