Forward Deployed Engineer

ABOUT LIVEKIT LiveKit is building the infrastructure layer for the agentic era of computing.

Our platform gives developers everything they need to build test deploy scale and observe AI agents in production.

Founded in 2021 LiveKit powers voice and agentic AI applications for OpenAI Salesforce Spotify Meta and tens of thousands of other developers collectively facilitating billions of calls each year.

ABOUT THIS ROLE LiveKit is seeking a Forward Deployed Engineer (FDE) to work directly with customers building real-time communication and voice AI applications on the LiveKit platform.

This role sits at the intersection of engineering architecture and customer implementation.

Forward Deployed Engineers partner closely with customers to design systems prototype solutions and solve complex technical challenges as teams move from experimentation to production.

You'll work alongside customers' engineering teams to help them successfully deploy and scale applications built on LiveKit — designing architectures building integrations debugging production issues and developing reference implementations that demonstrate best practices.

This is an ideal role for engineers who enjoy solving real-world problems in real customer environments.

You'll collaborate closely with Product and Engineering to surface insights from customer implementations and help shape the future of the LiveKit platform.

Your mission: make it seamless for developers to build and scale real-time audio video and AI applications on LiveKit.

YOU'LL THRIVE HERE IF YOU: - are obsessed with helping developers succeed - are known as the go-to person for solving tricky technical issues - work hard and can move fast without sacrificing quality - care deeply about polish detail and clear communication - are a fast learner frequently picking up new tools systems and skills WHAT YOU'LL DO - Work directly (remotely or on-site when necessary) with customer engineering teams to design and implement real-time applications built on LiveKit - Design scalable architectures for voice AI real-time media and developer platform use cases - Build prototype integrations reference implementations and sample applications to accelerate customer development - Help customers navigate SDKs APIs infrastructure and deployment strategies for production systems - Debug and troubleshoot complex technical issues in production environments - Lead technical workshops and architecture sessions with developers and product teams - Translate customer needs into technical insights that inform product and platform development - Partner with Product and Engineering to improve developer experience documentation and tooling - Contribute code examples or improvements to LiveKit's open-source ecosystem when helpful - Act as a trusted advisor helping customers successfully launch and scale applications on LiveKit WHO YOU ARE - Strong engineering background with 5+ years of experience in backend or infrastructure engineering - Proficient in one or more programming languages such as Go Python Node Rust or C++ - Comfortable working across APIs SDKs distributed systems and cloud infrastructure - Experience building or integrating developer platforms or real-time systems - Able to quickly understand complex systems and debug issues in real-world environments - Strong communicator who can collaborate directly with customer engineering teams and internal product teams - Comfortable operating in fast-paced low-process environments where ownership and initiative matter - Excited to work hands-on with customers solving complex technical implementation challenges NICE TO HAVE - Experience with WebRTC real-time media systems or telephony/SIP infrastructure - Familiarity with voice AI conversational agents or AI infrastructure - Experience working in customer-facing engineering roles such as Solutions Engineer Field Engineer or Forward Deployed Engineer - Experience contributing to open-source projects or developer ecosystems - Previous experience building with or integrating LiveKit OUR COMMITMENT TO YOU - An opportunity to build something truly impactful to the world - Contribute to open source alongside world-class engineers - Competitive salary and equity package - Health dental and vision benefits - Flexible vacation policy We are hiring across multiple levels (Forward Deployed Engineer Senior FDE and Staff FDE).

Compensation will be determined by experience technical depth and interview performance.

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law.

If you require a reasonable accommodation during the application or interview process please contact recruiting@livekit.io.