Customer Engineer (Pre-Sales)
Federato
Remote
entry level to mid-level
July 28, 2026
$100k+
Want to apply for this job?
Subscribe to access the application link and 15,000+ more jobs
Job Description
Federato is on a mission to defend the right to efficient equitable insurance for all.
We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis cyber-attacks social inflation etc.
Our vision is understood and well funded by those behind Salesforce Veeva Zoom Box etc.
Federato is the only AI-native platform that spans the full policy lifecycle and changes the way insurance work gets done.
Better decisioning is built-in not bolted on: insurers' unique portfolio goals strategies rules and appetite are part of the workflow so underwriters win the right deals faster.
From the moment a submission hits an underwriter’s inbox AI is put to work triaging submissions with a focus on high-appetite business delivering real-time feedback on the portfolio and consolidating workflows into a single proven system.
Federato drives better business outcomes.
Role Overview
As a Customer Engineer at Federato you’ll be a hands-on in helping insurance carriers and MGUs realize the full power of the Federato platform.
You’ll partner with Sales to lead technical discovery solution design and demo delivery.
You’ll also co-create the systems tools and content that drive our early CE motion.
What You'll Be Doing:
- Own technical sales engagements from discovery through close
- Deliver tailored high-impact demos focused on business outcomes
- Translate customer workflows into Federato configurations including quoting rating endorsements and portfolio optimization
- Lead RFP and security questionnaire completion in collaboration with Product and Security teams
- Build and maintain reusable demo environments reflecting target customer segments
- Develop onboarding materials configuration libraries and example rating logic
- Partner with the Manager Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral
- Co-define and continuously improve the pre-sales lifecycle (discovery solutioning handoffs etc.)
- Contribute to shared team assets like:
- Discovery playbooks
- Configuration scopes and success criteria templates
- Demo setup guides and walkthroughs
- Collaborate with Product and Engineering to align roadmap with customer pain points
- Surface recurring objections and product gaps with clarity and context
- Provide post-sale context to Implementation & Customer Success
Who We Hope You Are:
- 6–10+ years in technical pre-sales solutions engineering or technical consulting
- Hands-on experience in demos architecture design and enterprise sales support
- Strong insurance domain knowledge (or curiosity to learn quickly)
- Familiarity with policy lifecycle management rating quoting and underwriting systems
- Ability to communicate technical value to both execs and practitioners
- Coding competence in Javascript and SQL
- Up to 30% Travel
Our base salary range for this role is $175 000 to $195 000 with on-target earnings (OTE) ranging from $245 000 to $275 000.
Final offer amounts are determined by multiple factors including candidate location experience and expertise and may vary from the amounts listed above.
Total compensation package does include stock options benefits and additional perks.
Here at Federato your capabilities are important but culture fit is essential.
We move fast are eager to listen to our users take a first principles approach to solving problems and value learning and the ability to change our minds.
Most importantly we're here to have fun.
Our ability to make a difference starts with our people.
We would love to work with you!
We are an equal-opportunity employer and value diversity at our company.
We do not discriminate on the basis of race religion color national origin sex gender expression sexual orientation age marital status veteran status or disability status.
We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment.
Please contact us to request accommodation at talent@federato.ai
More Jobs You Might Like
Helpful Resources
Salary & Savings Calculator
Compare salaries across European cities and calculate your potential savings. Understand cost of living and take-home pay for tech jobs in Europe.
Career Guides
Expert advice on landing high-paying tech jobs in Europe. Tips on interviews, salary negotiation, and career growth from The European Engineer.
Access 15,000+ High-Paying Tech Jobs
Get unlimited access to our full database of 15,000+ jobs with advanced filters, salary comparisons, and exclusive career guides from The European Engineer.