Change Project Manager (for Temp Workers)

As a Project Manager at Booking.com, you will own the governance, scoping, and execution of high-impact initiatives within your department. You'll act as the vital bridge between specialized departmental teams, broader business units, and centralized global functions—transforming complex ideas into structured roadmaps with clear goals, KPIs, and deliverables. Navigating ambiguity with ease, you will proactively mitigate risks, manage cross-functional dependencies, and align team milestones with our overarching business strategy. Whether collaborating with internal directors or driving accountability with external vendors, you will ensure our projects are delivered consistently, backed by data, and seamlessly handed over to Business As Usual.

Key Responsibilities

• Apply structured methodology to and lead project/change management activities
• Own the successful delivery of the end-to-end project lifecycle
• With supervision, lead low/medium complexity projects with global impact (cross-functional) driving them through execution, analysis, recommendation and implementation
• Apply change management processes and tools to create a strategy to support adoption of the changes required by a project or initiative
• Engage and influence stakeholders inside and if required outside of the organization: work collaboratively with business unit partners and corporate support teams to drive enterprise strategy execution and partner on segment or functional strategy projects
• Contribute to the Project scoping and Planning by helping to document the project goal, KPIs, roadmap and main deliverables
• Track and report progress; Create clear planning documents together with involved departments
• Ensure a project closing and correct handover to Business as usual
• Ability to work and productively interact with different stakeholders up to Director level.
• Stakeholder Communications with Leadership Team and Extended Leadership Team:
• Cooperation/Information/Persuasion - Stakeholder engagement with focus on implementation of initiatives. Ability to influence up to Senior Manager
• Cooperation/Information/Persuasion - Stakeholder engagement with focus on implementation of initiatives and organizational readiness
• Cooperation/Information - Stakeholder engagement to provide visibility on status / achievements / dependencies and risks of the projects
• Cooperation/Information/Persuasion - Productively interact with Director level

Required Skills & Experience

• Familiarity with project/change management approaches, tools and phases of the project lifecycle
• A good understanding of how people go through the change curve and the change process
• Good Problem solving and root cause identification skills
• Experience with large-scale organizational change efforts is an advantage
• With supervision, ability to use quantitative and qualitative data to drive decision making
• Ability to establish and maintain strong relationships (both within a team and with wider stakeholders)
• Ability to work effectively and influence up to Senior Managers
• Effectively communicate in 1:1 and small groups; Strong influencer in 1:1
• Flexible and adaptable; able to work in ambiguous situations and under pressure
• Organized with a natural inclination for planning strategy and tactics
• Knowledge of similar industries and/or business projects is an advantage.
• PMP or Agile Project Management or equivalent certification is preferred.