CF Flex Cluster Assistant, Vendor Flex

Description Amazon is always looking for opportunities to empower our selling partners with the latest technology so we can improve choice and reduce costs for our customers. One way we do that, is through our CF Flex network that sets up Amazon Fulfillment processes in Vendors/3PLs’ warehouses, so they have more capacity for storing and shipping items to customers as quickly as possible. The CF Flex team is looking for a Logistics Assistant physically assigned in Rothley area, 23km distant from FC BHX2 (town Leicester).

You will look after one or more strategic Vendors/3PLs. You will be responsible for coordinating the operational processes and the workflow of Amazon customer orders, as well as for the monitoring of several key performance indicators and constant communication with stakeholders.

As this role may involve visiting Vendor Flex sites to provide on-site support, the ability to drive may be required. A valid driver's license is an advantage for this purpose.

Key job responsibilities

Responsibility for the successful and continuous running of Amazon’s Operations processes and the participation in the coordination and further development of all processes in the CF Flex area within the framework of Amazon-Vendor/3PL partnership.

Track vital operations processes within the warehouse, ensuring no defects. Those processes are including, but not limited to the Receive, Stow, Pick, Pack, Shipping & Transportation, Quality, Stock Integrity and Transfers processes.

Direct contact with representatives of our Vendors/3PLs, as well as with Amazon support functions of different teams including but not limited to WHS, Retail, Transportation, IT and Business Development.

Own the monitoring of and progression towards key performance indicators in line with CF Flex’s overarching goals.

CF Flex network support including, but not limited, to warehouse coverages, launches, closures, relocations and conversions as well as running continuous improvement initiatives and new projects.

A day in the life

As a Logistics Assistant, you will act as a local representative for Amazon, communicating with external (Vendors and 3PLs) and internal stakeholders (senior management and other departments, including but not limited to WHS, Retail, Transportation, IT and Business Development), on a daily basis. We are always looking for ways to improve our processes, and you will be a key part of identifying and helping to execute these improvements. You will be knowledgeable in day-to-day business tasks of a Logistics Assistant but also act as a role model for Amazon, demonstrating commitment, reliability, health and safety best practice as well as presenting high quality in deliverables.

The CF Flex organization is mostly meaning Logistic Assistant individual presence onsite supported by remote teamwork/management, so communication skills are crucial. Willingness to travel is a must as you may at times be mobilised to other CF Flex locations to provide support.

About The Team Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 fulfilment centres, hundreds of delivery stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. In our buildings, millions of items are picked and packed by our employees every year. And on the road, our teams and partners work hard to make sure we get our customers what they want, when they want, wherever they are. We put the safety of our people above everything else, working in a modern, engaging environment as part of a team that welcomes individuality and diversity. The culture in our Operation is built on the way our teams bond and a work ethic that helps our business run like clockwork. We take real pride in a job well done, looking out for each other as we play our part in delivering the quality service Amazon is known for around the world.

Basic Qualifications

• Experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
• Advanced proficiency in English in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
• Relevant experience working with data analytics and using these metrics to identify problems.

Preferred Qualifications

• Experience of stakeholder management including building and maintaining professional relationships and communications.
• Experience in an operational environment, such as logistics, retail, hospitality, or customer service.
• A valid driver's license

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company

• Amazon UK Services Ltd.

Job ID: A10415928