Area Manager - Lisbon

About Us At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.

Role Description As the Area Manager for Portugal, based in Lisbon, you will report to the Regional Director for Southern Europe and lead the Partner Services organisation in the market, helping a diverse portfolio of partners, from independent boutique hotels in Lisbon to large resort chains in the Algarve to grow their businesses through insight-led account management. This pivotal role combines people leadership, commercial judgement, market understanding, and cross-functional influence to drive performance and innovation. You will translate regional strategy into actionable plans, foster a high-performing environment, and act as a key advocate for Booking.com within the Portuguese market.

Key Job Responsibilities and Duties

• Lead and Develop: Coach and guide the Portugal Partner Services team of Market Team Managers and indirectly manage a team of Account Managers and more to build a high-performing, inclusive environment with clear priorities.
• Strategic Execution: Translate regional strategy into a focused, actionable Portugal market plan and monitor progress against objectives.
• Portfolio Management: Capitalize on Portugal's booming year-round tourism by driving portfolio health, partner coverage, and commercial outcomes through data-led prioritisation and targeted interventions. You are responsible for driving revenue growth, increasing property listings and improving partner retention etc.
• Stakeholder Alignment: Build trusted relationships with local partners and collaborate closely with cross-functional stakeholders to solve problems.
• Change Leadership: Lead the team through digital transformation and the rollout of new commercial strategies

Qualifications & Skills

• Leadership Experience: Proven track record in leading commercial, account-management, or partner-services teams, focusing on coaching and performance improvement.
• Commercial Judgement: Strong ability to balance partner value, business impact, and market opportunities, with a highly data-driven approach to decision-making.
• Strategic Execution: Capability to turn strategy into actionable plans, track progress, and adapt to shifting priorities in a dynamic environment.
• Stakeholder Management: Excellent communication skills with the ability to influence peers and senior leaders across global product, public affairs, finance , and customer service teams
• Market Expertise: Deep knowledge of the Portuguese accommodation market and professional fluency in both Portuguese and English.

Benefits & Perks - Global Impact, Personal Relevance: Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive compensation and benefits package, as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)
• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Inclusion at Booking.com: Inclusion has been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

Take it from our Chief People Officer, Paulo Pisano: “At Booking.com, the diversity of our people doesn’t just build an outstanding workplace, it also creates a better and more inclusive travel experience for everyone. Inclusion is at the heart of everything we do. It’s a place where you can make your mark and have a real impact in travel and tech.”

We ensure that colleagues with disabilities are provided the adjustments and tools they need to participate in the job application and interview process, to perform crucial job functions, and to receive other benefits and privileges of employment.

Application Process:

• Let’s go places together: How we Hire
• This role does not come with relocation assistance.

Booking.com is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We strive to move well beyond traditional equal opportunity and work to create an environment that allows everyone to thrive.

Pre-Employment Screening If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.