Account Manager I, Eats Franchise Enterprise (Sales Plan)

About The Role

• Own and grow relationships with key enterprise franchisee groups, leading day to day engagement with senior stakeholders
• Drive product adoption and secure marketing investment by clearly articulating the value of Uber Eats solutions
• Identify operational improvement opportunities and implement strategies to deliver strong performance outcomes
• Partner cross functionally to navigate internal processes, resolve issues, and advocate for merchant needs

What The Candidate Will Need / Bonus Points ---- What the Candidate Will Do ----

• Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
• Navigate ambiguity, shifting priorities, and internal complexity to unlock value for Partners and for Uber
• Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
• Scale success by identifying key operational opportunities within your managed book and developing clear strategies to drive positive change
• Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
• Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals
• Stay resilient through roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
• Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth

Basic Qualifications

• 4+ years of experience in account management, consultative sales, digital media, or business development
• Experience using data and insights to inform strategy, influence stakeholders, and measure impact
• Proficiency in Excel
• Bachelor's degree or equivalent experience
• Portuguese speaking

Preferred Qualifications

• Experience managing/working with enterprise partnerships, franchise organizations, or global brands
• Background in QSR, restaurant advertising, or third-party marketplaces
• Demonstrated systems thinking and the ability to work well in highly ambiguous environments
• Excellent negotiation, forecasting, and cross-functional collaboration abilities

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