Account Manager

Bolt Food is looking for an Account Manager to be the driving force behind the success of our restaurant partners for the new Bolt Food service. You will be their dedicated point of contact, helping them maximize their business volume and revenue on the new platform.

About Us With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

Everyone's welcome at Bolt, regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, or gender identity.

We’re on a mission to make cities for people, not cars, and we need you to make it happen!

About The Role As Account Manager , you will build and sustain robust relationships with our most crucial merchants, ensuring exceptional operational performance and growth.

Main tasks and responsibilities:

• Account Management: Manage and expand relationships with existing accounts, proactively identifying new business opportunities while ensuring accounts meet strong operational KPIs. Own the partner’s P&L and be responsible for its profitability and growth.
• Campaign Performance: Ensure all campaign processes are in place and proactively work to improve overall monthly performance.
• Account Planning: Develop account plans to increase volumes and improve accounts profitability.
• Reporting: Prepare and present monthly reports to accounts, providing consultancy about what can be improved and implemented for further growth.
• Contract Negotiation: Renegotiate contract terms, including commission rates and campaign plans with accounts regularly.
• Marketing Activities: Negotiate and implement activities through marketing with the partners ( banners, communications, etc.)

About you:

• Minimum 2 years in account management, business consultancy, business development, or similar roles with a focus on the restaurant industry.
• Ability to interpret and present data to generate insights and support decision-making.
• Proven track record of achieving critical metrics and revenue targets.
• Strong capability in leading & prioritizing tasks and projects, managing resources, and time efficiently. Highly organized and open to working in a dynamic environment and adapt easily to change
• Be an owner and proactively find solutions to business problems.
• Excellent communication & written skills in English, Estonian & Russian.

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

GENERAL Why you’ll love it here:

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 52 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.