Site Reliability Engineer (mid-level)

<h2>Intro</h2> <p>At Pleo we’re on a mission to revolutionise the way businesses manage company spending.

No more outdated processes clunky spreadsheets or frustrating delays - we believe spend management should be seamless empowering and surprisingly effective for finance teams and employees alike.

We’re creating tools that promote autonomy foster trust and let businesses focus on what truly matters.&nbsp;</p> <p>Our culture is built on transparency collaboration and a deep commitment to innovation – which is reflected in our spending solution.

At Pleo you’ll join a passionate team shaping the future of work all while having some fun along the way.</p> <h2>About the role</h2> <p>In this role you will work with our core infrastructure everything from how our cloud providers (AWS and GCP) are configured through Terraform to how our microservices are deployed to Kubernetes and being monitored.

You can see a more detailed list below of the things we work with.

We believe that you have worked in some of them and that you’ll quickly learn the rest on the job.

Working with all these tools and the wide scope of the team can be daunting but you will work in a large SRE team where teamwork is highly encouraged.</p> <p><span style="text-decoration: underline;"><strong>Please note this role will be open for applications until Thursday 20th November 2025 09.00 GMT. </strong></span><br><span style="text-decoration: underline;"><strong>We will not review any applications before the closing date so there is no rush to apply ensure you take the time to submit a high quality application.</strong></span></p> <h2>What you’ll be doing&nbsp;</h2> <p>In the SRE team you can expect to:</p> <ul> <li>Design implement and maintain reliable scalable infrastructure that supports our platform and application services.</li> <li>Contribute to SRE standards and tooling helping evolve our infrastructure-as-code observability stack and service reliability framework.</li> <li>Collaborate with other engineers to resolve production incidents and contribute to post-incident reviews and improvements.</li> <li>Plan and execute upgrades of core infrastructure systems (e.g.

EKS databases Kafka clusters) minimising downtime and effort required by other teams.</li> <li>Learn and grow within a supportive team developing deeper expertise in cloud infrastructure automation and observability.</li> </ul> <p>In case you are curious here is a list of some of the technologies the team is working with: Grafana AWS (and most of its major services) GCP Terraform Kubernetes Flux / GitOps Istio GitHub Actions Go.</p> <h2>What you bring</h2> <p>You have worked in established Platform / SRE / Infrastructure teams and have experience working with Kubernetes and managing multiple clusters (10+).

Besides that you are:</p> <ul> <li>Able to work in English with ease (it's our company language)</li> <li>Curious and love learning about new languages / frameworks / working styles</li> <li>Experienced in solving complex technical challenges at scale</li> <li>Striving for a high bar for quality and reliability within your team</li> <li>Advocating for a more thorough code review process than a quick scroll to the bottom of the page and a “LGTM!”</li> <li>Able to help to design the overall solution instead of “just” writing code</li> <li>Sought after within your team for help in solving challenging problems</li> <li>A force multiplier within your team - your work enables other engineers to do even better</li> <li>Able to raise and describe technical debt faced by your team and then able to propose a solution or path forward.</li> </ul> <h2>Why is this role a good fit for you</h2> <p>This role is for you if:</p> <ul> <li>You have experience working in Platform / SRE / Infrastructure teams with established practices in large engineering environments (100+ engineers).</li> <li>You have experience with Kubernetes cloud platforms (such as AWS GCP or Azure) and infrastructure-as-code tools like Terraform to build and manage reliable systems.</li> <li>You are genuinely excited about helping developers and proactively build relationships with them.</li> </ul> <p>This role may not be for you if:</p> <ul> <li>Your experience has been mostly as a single SRE or very small embedded team.&nbsp;</li> <li>You prefer to focus deeply in one area.

We work across a wide variety of systems and challenges.</li> <li>Your experience has been mostly focused on release management and you spend a lot of time managing CI/CD pipelines.</li> </ul> <h2>Who you’ll be working with and reporting to&nbsp;</h2> <p>You will be reporting to the Senior Engineering Manager of our SRE team which is part of our Developer Platform Group.

In the Developer Platform Group you will also find our Security Developer Experience and Backend Core teams.

You’ll work closely with these teams and cross-team collaboration is encouraged.

This gives you a wonderful opportunity to continue to grow in your role and both widen and deepen your skills.&nbsp;</p> <h2>How you’ll develop in this role&nbsp;</h2> <p>In your first few months at Pleo you will:</p> <ul> <li>Get familiar with our codebase and tech stack</li> <li>Collaborate with teammates on current initiatives learning by contributing directly to meaningful projects across the team.&nbsp;&nbsp;</li> <li>Learn about other areas of the business so you understand what purpose our product serves</li> <li>Collaborate with the team on technology and infrastructure discussions (everyone’s opinion is listened to even if they’re new to the team!).</li> </ul> <p>We’re committed to helping you develop your career whether that means taking on bigger projects stepping into leadership or acquiring new skills in software engineering.</p> <h2>The package&nbsp;</h2> <p>The annual salary for this position varies based on your location:</p> <ul> <li>United Kingdom: £69 000 - £74 000</li> <li>Denmark Sweden Ireland Germany Netherlands: €78 700 - €83 500</li> <li>Spain Portugal &amp; France: €71 500 - €75 900</li> </ul> <p>The role can be based in any of the locations where we have a legal entity including: Denmark Sweden Germany Spain Portugal France the UK &amp; the Netherlands. <br>We can hire either remotely hybrid or in office but <strong><span style="text-decoration: underline;">you need to be physically based in any of those countries (even if working remotely).</span></strong></p> <p>Please note <strong><span style="text-decoration: underline;">we are unable to offer visa sponsorship for this role</span></strong> in any of the listed locations you find in the job info so you will need to have a valid right to work.</p> <p>We’re happy to share more about our approach to pay and this range during your first call with us!</p> <h2>Show me the benefits!</h2> <ul> <li>💳 Your own Pleo card (no more out-of-pocket spending!)</li> <li>🍜 Lunch is on us for your work days - enjoy catered meals or receive a lunch allowance based on your local office&nbsp;</li> <li>🏥 Comprehensive private healthcare - depending on your location coverage options include Vitality Alan or Médis&nbsp;</li> <li>🌴 We offer 25 days of holiday + your public holidays</li> <li>🏠 For our Team we offer both hybrid and fully remote working options</li> <li>🏖️ Option to purchase 5 additional days of holiday through a salary sacrifice</li> <li>❤️‍🩹 We use MyndUp to give our employees access to free mental health and well-being support with great success so far&nbsp;&nbsp;</li> <li>👶 Paid parental leave - we want to make sure that we're supportive of families and help you feel that you don't have to compromise your family due to work&nbsp;</li> </ul> <h2>The Interview Process</h2> <ol> <li>Intro call: A 30-minutes chat with our Talent Partner to discuss the role and your background.</li> <li>A coding challenge: this is a take-home exercise you complete in your own time</li> <li>A Team interview: a 60-minutes interview with the SRE team where we’ll follow-up on your take home challenge and also ask a few technical questions</li> <li>Culture Add interview: a 60-minute discussion with the hiring manager to dive deeper into your experience and our SRE vision</li> <li>A leadership interview (we call it bar raiser): a 30-minutes discussion with a senior leader focusing on behavioural skills and values</li> </ol> <p>Transparency is important to us so we also wanted to share some insights about what we’re looking for in applications to ensure you can set yourself up for success!&nbsp;</p> <p>Last time we hired a Site Reliability Engineer we received a total of 983 applications but only 30 were selected for an intro call.

Some of the key reasons why previous candidates didn’t make it past the application screening stage include:</p> <ul> <li>CV writing and content: it was very clear that many of the CVs we saw were very generic and AI generated.

There is no issue with leveraging AI to help with CV writing there was little indication of what real impact the candidates had in their previous experience.

You might have heard of the “Achieved X as measured by Y by doing Z” formula (credit Laszlo Bock ~2014) this is a great way to give a clear picture of what you have actually worked on.

Also don't assume we know the companies you have worked for.

A one-line overview and/or hyperlink to the company website on your CV does wonder to help us review your experience!</li> <li>Application care: every single application we receive is reviewed by a human (yes hundreds of them) because we believe that candidates' efforts should be matched by an equal level of human care.

This means that we expect a similar level of attention put into your application.

Read and answer the application questions carefully they make a huge difference in our decision-making process.</li> <li>Profile to role fit: there was misunderstanding about the type of experience we expect from an SRE and we received many applications from candidates who had never been exposed to a product-led environment or had been exclusively focused on release management and CI/CD pipeline work.

We’ve taken great care in writing this role description to reflect the reality of the job as best as possible please ensure you read it carefully and highlight on your CV the experience relevant to what we are looking for.</li> </ul> <p>&nbsp;</p> <p><span style="color: rgb(255 255 255);">#LI-Remote</span></p> <p><br><br></p><div class="content-conclusion"><p><span style="font-weight: 400;"><strong>Why join us?</strong><br><br></span>Working at Pleo means you're working on something very exciting: the future of work.

Our mission is to help every company go beyond the books.

Pleo itself means ‘more than you’d expect’ and it’s been the secret to our success over the last 8 years.

So it’s only fitting that we’d pass this philosophy onto our customers to help them make the most of their finances. <br><br>We think company spending should be delegated to all employees and teams that it should be as automated as possible and that it should drive a culture of responsible spending.

Finance teams shouldn’t be siloed from the rest of the organisation – they should work in unity with marketing sales IT and everyone else. <br><br>Speaking of working in unity our values tell the story of how we work at Pleo.

We have four core values the first of which is ‘champion the customer’ which means we address real pain points that businesses face.

Next up is ‘succeed as a team’ which highlights how our strength lies in our diversity and trust in each other.

We also ‘make it happen’ by taking bold decisions and following through to deliver results.

Last but not least we ‘build to scale’ creating lasting solutions that address today’s challenges and anticipate tomorrow’s needs.<br><br>So in a nutshell that's Pleo.

Today we are a 850+ team from over 100 nations sitting in our Copenhagen HQ London Stockholm Berlin Madrid Montreal and Lisbon offices —and quite a few full-time remotes in 35 other countries!

Being HQ'd out of Copenhagen means we're inspired by things like a good work-life balance.

If you don't work in the office with us we'll help you set up the best remote setup possible <em>and</em> make sure you still have time to connect with your team.<br><br></p> <p><strong>About your application</strong></p> <ul> <li style="font-weight: 300;"><span style="font-weight: 300;">Please submit your application in English; it’s our company language so you’ll be speaking lots of it if you join 💕</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">We treat all candidates equally: </span><em><span style="font-weight: 300;">If you are interested please apply through our application system - any correspondence should come from there!

Our lovely support isn't able to pass on any calls/ emails our way - and this makes sure that the candidate experience is smooth and fair to everyone </span></em><span style="font-weight: 300;">😊</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">We’re on a mission to make everyone feel valued at work.

That’s only achievable if our team reflects the diversity of the world around us - and that starts with you hitting apply even if you are worried you might not tick all the boxes!

We embrace and encourage people from all backgrounds to apply - regardless of race/ethnicity colour religion nationality gender sex sexual orientation age marital status disability neurodiversity socio-economic status culture or beliefs.</span></li> <li style="font-weight: 300;"><span style="font-weight: 300;">When you submit an application we process your personal data as a data processor.

Find out more about how your data is used in the FAQs section at the bottom of our jobs page.</span></li> </ul></div>